Privacy Policy – Dubova Villas
Operated by Prague Lux Real Estate s.r.o.
Last Updated: July 18, 2025
Effective Date: July 18, 2025
1. Introduction
Prague Lux Real Estate s.r.o. (“we,” “us,” or “our”), operating Dubova Villas (https://dubovavillas.com), respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR) and Czech Act No. 110/2019 Coll.
2. Data Controller
Legal Entity: Prague Lux Real Estate s.r.o.
Registered Address: Korunni 1302/88, Vinohrady, Prague 10, CZ 101 00, Czech Republic
IČO: 08196184
Email: legal@dubovavillas.com
3. Data We Collect
When you use our services, we may collect:
- Identification Data: Full name, passport/ID number, date of birth
- Contact Details: Email, phone number, address
- Booking Information: Villa preferences, dates, special requests
- Payment Data: Billing address, partial card details (processed securely via PCI-DSS compliant gateways)
- Technical Data: IP address, browser type, device information (via cookies)
- Communication Records: Emails, chat transcripts
4. Legal Basis & Purposes
We process your data based on:
- Contractual Necessity: To fulfill villa rental agreements
- Legal Obligations: For tax, accounting, and regulatory compliance
- Legitimate Interests: Site security, service improvement, marketing (where permitted)
- Consent: For newsletters and promotional communications (opt-in required)
5. Data Sharing
We may share data with:
- Property owners/managers for booking fulfillment
- Payment processors (Stripe, bank institutions)
- Legal authorities when required by Czech/EU law
- Service providers (IT, customer support) under strict confidentiality agreements
We never sell your personal data.
6. International Transfers
Data remains within the EU/EEA. Any third-country transfers use GDPR-approved safeguards (Standard Contractual Clauses).
7. Data Retention
We retain data:
- Booking records: 10 years (Czech tax law requirement)
- Marketing consents: Until withdrawal
- Technical logs: 12 months
Data is securely deleted after retention periods.
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate information
- Request erasure (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
Submit requests to legal@dubovavillas.com. We respond within 30 days.
9. Cookies & Tracking
We use:
- Essential Cookies: Session management, security
- Analytical Cookies: Google Analytics (anonymized data)
- Marketing Cookies: Only with prior consent
Manage preferences via our Cookie Banner. Third-party cookies are governed by their policies.
10. Security Measures
We implement:
- SSL/TLS encryption
- Regular security audits
- Access controls
- Secure payment processing (no card storage)
- Staff confidentiality agreements
11. Children’s Privacy
We do not knowingly collect data from children under 16. Parents/guardians should contact us immediately if aware of such collection.
12. Policy Changes
Updates will be posted here with a new “Last Updated” date. Material changes will be notified via email.
13. Contact & Complaints
For privacy concerns or to exercise your rights:
Email: legal@dubovavillas.com
Postal Address: Prague Lux Real Estate s.r.o., Korunni 1302/88, Vinohrady, Prague 10, CZ 101 00
You may lodge complaints with the Czech Office for Personal Data Protection (ÚOOÚ):
Pplk. Sochora 27, 170 00 Prague 7, Czech Republic
By using our services, you acknowledge you have read and understood this Privacy Policy.
