Privacy Policy for Dubova Villas

1. Who We Are

Dubova Villas (“we”, “our”, “us”) operates the website https://www.dubovavillas.com. We are a real estate development brand operated by Prague Lux Real Estate s.r.o., focused on delivering high-quality residential properties in the Czech Republic.

Company Name: Prague Lux Real Estate s.r.o.
Registered Address: Korunní 1302/88, 130 00 Vinohrady, Prague, Czech Republic
Company Registration Number: 08196184
Contact Email: legal@praguelux.com
Phone: +420 778 015 158

2. What Personal Data We Collect and Why

We collect personal data to enhance user experience, process inquiries, provide services, and maintain website security:

Identity Information: Name, email, phone number.
Transactional Data: Property inquiries or purchase history.
Technical Data: IP address, browser type, time zone, usage patterns (via cookies and analytics).
Marketing Preferences: Subscription and communication preferences.

Data is collected for:

Providing services or information you request.
Responding to inquiries.
Legal compliance.
Website performance and analytics.
Marketing (with your consent).

Sensitive Data: We do not intentionally collect sensitive personal data (e.g., health information).

3. Comments

If comments are enabled, we collect data shown in the comment form, your IP address, and browser user agent to help detect spam.

4. Media

If you upload media files, avoid including embedded location data (EXIF GPS), as visitors can download and extract such data from images.

5. Contact Forms

When you submit a contact form, we collect your name, email address, and message. This data is retained for up to 12 months for customer service and follow-up. It is not used for marketing unless you consent.

6. Cookies

Cookies are used to:

Improve site functionality.
Remember preferences.
Analyze traffic.

You may manage or disable cookies via your browser settings.

7. Analytics

We use third-party services (e.g., Google Analytics) to collect anonymized usage data. You can opt out by using Google’s opt-out tool.

8. Who We Share Your Data With

We may share data with:

Website hosting and maintenance providers.
Email communication platforms.
Analytics services.

These third parties are bound by GDPR-compliant agreements to protect your data.

9. How Long We Retain Your Data

Contact form submissions: 12 months
Analytics data: 26 months
Transaction records: 10 years (for accounting/legal obligations)

10. What Rights You Have Over Your Data

You have the right to:

Access your data.
Correct or delete your data.
Object to or restrict processing.
Withdraw consent.
File a complaint with a data protection authority.

11. Where Your Data Is Sent

Some data may be processed or stored outside the EU. In these cases, we ensure adequate protections via:

Standard contractual clauses.
GDPR-compliant data processing agreements.

12. Contact Information

For data protection inquiries, contact:

Privacy Officer: J. Jerabek
Email: legal@praguelux.com
Phone: +420 725 814 849

13. Additional Information

How We Protect Your Data

We use:

Secure hosting.
Encryption of data in transit.
Access controls and authentication.
Regular staff training in data protection.

Data Breach Procedures

We have procedures for detecting, reporting, and investigating data breaches. Users will be notified if a breach affecting their data occurs.

Third-Party Data

We may receive limited data from third-party services (e.g., listing platforms or marketing partners), handled in accordance with this policy.

Automated Decision-Making

We do not use your data for automated decision-making or profiling.

Industry Disclosures

We comply with all applicable data protection regulations, including the GDPR.

Privacy Policy